Delivery Terms & Conditions

Introduction:

At Leysara, we are passionate about providing exceptional products that enhance your lifestyle, and we believe that the experience should be just as satisfying as the purchase itself. To ensure that you are fully satisfied with your investment, we offer a comprehensive Warranty and a generous Trial Period on all of our products. These policies are designed to provide you with the peace of mind you deserve when shopping with us.

Our Warranty Commitment:

We stand by the quality and craftsmanship of every product we offer. Our 10-Year Warranty guarantees that your purchase will remain in excellent condition under normal use, and should any defects arise within the warranty period, we are here to take care of them.

What’s Covered:

  • Structural Defects: We guarantee that the framework, foundation, and all structural components of your product will remain intact and functional. If any issues arise with the integrity of these parts, we will repair or replace them at no extra cost.
  • Material Defects: Our warranty covers any defects related to the materials used in the construction of your product. Whether it’s the upholstery, fabric, finishes, or other materials, we will address any issues caused by manufacturing defects.
  • Malfunctioning Components: For products that include mechanical or electronic components, such as adjustable mechanisms, motors, or other moving parts, we offer coverage for any defects that prevent them from functioning correctly. We’ll work with you to resolve the problem and ensure the parts are repaired or replaced as needed.

Extended Trial Period

Introduction:

At Leysara, we know that choosing the perfect bed is a deeply personal decision, and we want to ensure you feel confident in your choice. That’s why we offer a generous trial period, allowing you to experience the comfort and quality of our beds in the comfort of your home. With our flexible and risk-free policy, you can take your time to decide if your Leysara bed truly fits your lifestyle and preferences.

Challenge:

Finding the right bed can be overwhelming, especially when purchasing online without the ability to test it first. Concerns about comfort, quality, and whether the product will meet expectations can make the decision daunting. At Leysara, we’ve designed our trial period to address these challenges, giving you the opportunity to sleep on it literally and make a decision with complete peace of mind. Your satisfaction is our priority, and we’re here to make the process effortless and stress-free.

How It Works:

  • Duration: Enjoy a 10-days trial period from the date of delivery to test your product and see if it meets your expectations.Our trial period is designed to give you enough time to experience the quality and comfort of our products in your daily life.
  • Free Returns:We offer free return shipping for all items during the trial period. There are no hidden fees, ensuring that your experience is completely stress-free.
  • Condition Requirements:Returned items should be in their original, unused condition, with all packaging and accessories included.Minor wear due to testing during the trial period is acceptable — we want you to use and enjoy your product.